We will ship your order within 7 days of receiving the order confirmation email. If you do not specify an arrival date, we will ship the item as soon as it is ready. Usually, it will be shipped 3-4 days after the order. *If you place an order after the last day of delivery for the New Year and New Year holidays and do not specify a desired delivery date, we will send you an email with the expected shipping date.

Yes, you can. You can select the desired delivery date when placing your order. If you do not specify a desired delivery date, we will select the earliest possible arrival date and ship the item.

Yes, that is possible. Please contact us separately.

Sorry, we do not offer drop-off service.

If we are unable to deliver the item due to an absence at the recipient's address, we may contact you, so please fill in as much information as possible.

This may be due to an incorrectly entered email address or an effect on your email reception settings. If your email filter is set to spam, you may not receive our e-mails. Please make sure to allow reception from the domain "tvhearts.com". If the problem persists, please contact us at info@tvhearts.com with your order number.

We accept credit cards and PayPal.