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特定商取引法に基づく表記

店舗情報

販売事業者名

HEARTS Hotels & Resorts Co., Ltd.

 

運営統括責任者名

Yuka Mizuno

所在地

main office

2F Da Vinci Hakata City, 3-4-8 Hakata Station, Hakata Ward, Fukuoka City

Manufacturing

Fukuoka City, Hakata Ward, Hakata Station 4-14-13

電話番号

092-477-9700

FAX番号

092-477-9710

メールアドレス

​公式URL

商品の販売について

商品引き渡し時期

We will ship your order within 7 days

不良品の取扱

商品到着時に必ず商品をご確認ください。

商品の品質については万全を期しておりますが、下記の場合に限り、無料で交換させていただきます。

商品到着後3日以内に弊社までご連絡ください。送料等は弊社にて負担させて頂きます。​


・ご注文頂いた商品と到着した商品が異なっている場合

・弊社の理由で返品・交換が生じた場合や、配送中の事故により商品にキズや傷みが生じた場合

返品・交換・キャンセル等

■ Regarding return policy

Due to the nature of food products, we cannot accept returns or exchanges at the customer's convenience.

If you return the product for your own reasons, you will be responsible for the product price and round-trip shipping costs.

■Return conditions

Please be sure to check the product when it arrives.

In the following situations, we will replace the product immediately free of charge.

Please contact us within 3 days of receiving the product.

*Shipping costs will be borne by our company.

・If the product you ordered is different from the product you received

・If a return or exchange occurs due to our reasons, or if the product is scratched or damaged due to an accident during delivery.

■ Regarding cancellations

Due to the nature of food products, cancellations are not possible after payment.

You will be responsible for the full cost.

お支払い方法

Credit card, PayPal

商品代金以外の料金の説明

·consumption tax

・Shipping fee (please check the page about shipping fee and payment method for details)

・If you choose cash on delivery as your payment method, a cash on delivery fee will be charged.

・Bank transfer fee for bank transfer

​申込の有効期限

ご注文日から10日以内にご入金の確定が無い場合は、当該ご注文をキャンセルとさせていただきます。

​その他

Regarding orders from minors

If you are a minor, parental consent is required to place an order.

Any orders placed by minors will be assumed to have parental consent.

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