Description based on specific commercial transactions

販売業者

HEARTS Hotels & Resorts Co., Ltd.

運営統括責任者名

Yuka Mizuno

郵便番号

〒812-0011

所在地

main office

2F Da Vinci Hakata City, 3-4-8 Hakata Station, Hakata Ward, Fukuoka City

Manufacturing

Fukuoka City, Hakata Ward, Hakata Station 4-14-13

商品代金以外の料金の説明

·consumption tax

・Shipping fee (please check the page about shipping fee and payment method for details)

・If you choose cash on delivery as your payment method, a cash on delivery fee will be charged.

・Bank transfer fee for bank transfer

引き渡し時期

We will ship your order within 7 days

お支払い方法

Credit card, PayPal

電話番号

092-477-9700

メールアドレス

返品・交換・キャンセル等

■ Regarding return policy

Due to the nature of food products, we cannot accept returns or exchanges at the customer's convenience.

If you return the product for your own reasons, you will be responsible for the product price and round-trip shipping costs.

■Return conditions

Please be sure to check the product when it arrives.

In the following situations, we will replace the product immediately free of charge.

Please contact us within 3 days of receiving the product.

*Shipping costs will be borne by our company.

・If the product you ordered is different from the product you received

・If a return or exchange occurs due to our reasons, or if the product is scratched or damaged due to an accident during delivery.

■ Regarding cancellations

Due to the nature of food products, cancellations are not possible after payment.

You will be responsible for the full cost.

その他

Regarding orders from minors

If you are a minor, parental consent is required to place an order.

Any orders placed by minors will be assumed to have parental consent.